Privacy Policy
Last updated: December 14, 2024
This Privacy Policy describes how Highs Beauty (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or purchase from our Site or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the "Last updated" date.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources. The information that we collect and use varies depending on how you interact with us.
Information We Collect Directly From You
Information you directly submit to us through our Services may include:
- Basic contact details including your name, address, phone number, email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
- Account information including your username, password, security questions.
- Shopping information including the items you view, put in your cart or add to your wishlist.
- Customer support information including information you choose to include in communications with us.
Information We Collect through Cookies
We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as companies who support our Site (e.g., Shopify) and our payment processors.
How We Use Your Personal Information
- Providing Products and Services. We use your personal information to process your payment, fulfill your orders, send notifications related to your account, purchases, returns, exchanges, or other transactions.
- Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising, and promotional communications by email.
- Security and Fraud Prevention. We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity.
- Communicating with You. We use your personal information to provide you with customer support and improve our Services.
Cookies
Like many websites, we use Cookies on our Site. We use Cookies to power and improve our Site and our Services, to run analytics and better understand user interaction with the Services. Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, such as with vendors who perform services on our behalf (IT management, payment processing, data analytics, customer support, fulfillment, and shipping), or when required by law.
Third Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. We do not guarantee and are not responsible for the privacy or security of such sites.
Children's Data
The Services are not intended to be used by children, and we do not knowingly collect personal information about children.
Security and Retention
We retain your personal information only for as long as it is necessary for the purposes we collected it for, and as permitted or required by applicable law.
Your Rights
If you are a resident of the European Economic Area, you have the right to access, rectify, port, and erase your personal information. If you are a resident of California, you have the right to access and delete your personal information collected by us.
Contact
Should you have any questions about this Privacy Policy or our data practices, please contact us:
Highs Beauty
Email: info@highs.beauty
4935 Peterson Dr
Richmond, BC, V7E 4X7, CA